Returns & Exchanges

At Garneau, we are committed to your satisfaction and performance. If your gear isn't the perfect fit, you can return unused items in their original packaging within 30 days of purchase.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Place the items in their original packaging with all tags attached, ensuring the product is clean and in sellable condition.

3

Attach Shipping Label

Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing